Frequently Asked Questions

 

You can find our most frequently asked questions here. Still have another question? You are more than welcome in our inbox.

General Questions

Why was Your Healthy Fix founded?

Your Healthy Fix was originally founded by Esther Andries, who was the first to bring delicious, high-quality vegan shakes and functional teas to the market.

We then took over Your Healthy Fix and expanded it further, adding a line of supplements. In a market flooded with supplements, we aim to make a difference by focusing on the basics: liver and gut health. In addition, we use only pure, natural ingredients in their most absorbable form, without unnecessary and harmful fillers. You only have one health, and it deserves the best. That’s why our products are developed to support your body with high-quality nutrients that promote your long-term health.

What makes YHF Pure Protein different from other plant-based proteins?

YHF Pure Protein stands out in four key ways:

  1. 10 Digestive Enzymes: Our shake contains a unique blend of 10 digestive enzymes that help digest proteins and prevent bloating.
  2. Extra antioxidants, vitamins, and minerals: With the addition of superfoods like Matcha and Raw Cacao, your body is enriched with extra antioxidants, vitamins, and minerals.
  3. Extra fiber: YHF Pure Protein contains fiber from Acacia and Psyllium, which support healthy digestion and gut health.
  4. No harmful substances: Our shake is free from soy, gluten, lactose, casein, sugars like sucralose, colorings and flavorings, fillers, and other chemical additives. It is a pure and clean product that supports gut health.

This is why we position ourselves as a premium brand: we are more than just a protein powder!

Are the supplements and protein shakes suitable for vegetarians or vegans?

Yes, our products are carefully developed with different lifestyles in mind:

  • Brain BOOST, Level UP, and Happy Liver are suitable for both vegetarians and vegans. They contain pure extracts without unnecessary additives or fillers.
  • Our protein shakes are fully plant-based, with 100% plant-based protein sources such as pea and hemp protein.
  • Powerful Collagen contains hydrolyzed fish collagen peptide and is therefore not suitable for vegans.

If a supplement is not vegan for any reason, we will clearly mention it on the label and on our website.

Are your supplements tested for heavy metals, mycotoxins, and other laboratory tests?

Yes, all batches undergo laboratory testing for heavy metals and biological contamination to ensure product safety and food quality.

What is the shelf life of your supplements?

The shelf life of our products ranges between 1 and 3 years, depending on the product. All our products have a specific expiration date on the packaging for reference.

The shelf life remains the same after opening, provided they are stored in a cool, dry place and protected from heat and direct sunlight.

Orders, deliveries, and returns

How do I use my promo code?

Once you’ve added products to your shopping cart, you can enter the promo code during checkout.

What are your payment options? Can I use PayPal?

Yes, our payment options include PayPal, Mastercard, Visa, and American Express.

I received the wrong items or my items were lost/damaged during transport. What should I do?

If you receive damaged goods for any reason, or if the products are not what you ordered, please take a photo and contact us via the contact form on this page so that we can arrange for the correct products to be exchanged. Do not discard the items until we have exchanged them.

 

We cover all shipping costs associated with replacing and exchanging incorrect or damaged goods.

 

We reserve the right to ask you to return the products to us, whether damaged or incorrect, before we issue a replacement or exchange. In the case of our error or goods damaged during transport, we will cover all shipping costs.

Drops

What is the most optimal way to take Brain Boost or Level Up?

For the die-hards: you can drop the tincture directly under your tongue, which maximizes absorption into the bloodstream. Or if you prefer, you can add Brain Boost or Level Up to water, juice, a smoothie, or even your evening tea… you won’t even notice the taste. Everyone is unique, so try to find a way to integrate these new habits into your daily life.

Can I combine Brain Boost and Level Up?

Yes, Brain Boost (Lion’s Mane) and Level Up (Reishi & Shiitake) can be taken together. The recommended dosage is usually listed on the product labels. It’s advisable to follow the recommended dosage for optimal results.
You can take the tinctures at any time of the day, but we prefer Level Up (Reishi) in the evening.

How often should I take Brain Boost or Level Up tincture?

We recommend taking 20 drops (1 ml) 1-4 times a day and adding to 250 ml of water, juice, or a smoothie. Do not use more than 4 ml per day in total.

Everyone is unique. Some will find 1 or 2 ml sufficient, while others will benefit from using 4 ml. Discover what feels right for you.

Do not exceed the recommended daily amount. Because our extracts are powerful, we recommend gradually increasing the dose and taking a week off after every 3 months of use.

Are Reishi and Shiitake considered adaptogens?

Yes, both Reishi and Shiitake are considered adaptogenic herbs. Adaptogens support the body’s ability to adapt to stress and promote overall balance and resilience. These properties make Reishi and Shiitake valuable additions to supplements like “Level Up”.

What is the extraction process for the mushrooms in Brain Boost & Level Up?

Our mushroom fruiting bodies are placed in ultrasonic extraction (UAE) equipment. We use purified spring water and alcohol with UAE technology to produce high yields of bioavailable compounds. Each mushroom species has a unique extraction method because the desired compounds differ. Our extraction process ensures that the important compounds are bioavailable for your use.

How do you ensure the quality and purity of your dietary supplements?

We strive to develop the most potent and pure liquid mushroom extracts using double extraction. Samples are sent to an external laboratory for testing bioactive compound levels, as well as microbiological and heavy metal tests.
This also applies to our other supplements.

What does 100% fruiting bodies and mycelium mean?

Many of the mushroom supplements on the market usually consist of mycelium on grain, mushrooms, or a combination of both.
At Your Healthy Fix, we use only the fruiting bodies of mushrooms. This means we use only the mushroom itself and do not add grain or mycelium to our products.

What is mycelium? You can compare mycelium to the root system of a tree.
Honest mushroom products are made from the fruiting bodies of mushrooms, which are rich in the interesting compounds present in mushrooms.

Note: There are also mycelium on grain products on the market. These mainly contain starch from grains and only minimal amounts of active compounds. These are food products rather than dietary supplements. Although some of these products are promoted as mushroom supplements, they lack many of the beneficial compounds.

Why do you use only fruiting bodies in your tinctures?

Our mushroom strains are carefully selected to produce mushrooms with maximum amounts of the desired compounds. These mushrooms grow on a sustainable birch substrate sourced from forests certified by FSC and PEFC. This guarantees the production of the most vital “fruiting bodies” (= above-ground parts) of the mushroom, which are the most potent and rich parts of the mushroom. In our tinctures, we use only these fruiting bodies to ensure the highest quality and potency of the mushroom.

Note: There are also mycelium on grain products on the market. These mainly contain starch from grains and only minimal amounts of active ingredients. These are food products rather than dietary supplements. Although some of these products are promoted as mushroom supplements, they lack many of the beneficial compounds.

Are your supplements organic?

Yes, all our supplements are organic. The mushrooms are grown and produced in organically certified facilities. We also use organic alcohol and distilled water.

Are your supplements safe for children and pregnant women?

There is currently not enough research available to say with certainty that mushroom supplements are safe for use by children and pregnant women.
Therefore, we do not recommend the use of our extracts for children under 14 years of age, pregnant women, or women who are breastfeeding.
If you still want to try it, consult your doctor for more information.

Why should you choose a Tincture over a pill, capsule, or gummy?

There are several reasons why tinctures can be a superior choice compared to pills, capsules, or gummies, especially if you have digestive issues.

 

If you suffer from stomach or intestinal problems, you absorb the nutrients from food and supplements less effectively. This is because the stomach and small intestine are responsible for absorbing many of these nutrients. When these organs are not functioning optimally, little remains of the benefits of your supplements.

 

  • Faster absorption as it goes directly into your bloodstream. 
  • Higher Concentration of Active Ingredients
  • Less Strain on Digestion 
  • Flexibility in dosing
  • longer shelf life

Protein Powders

How can I incorporate YHF Pure PROTEIN into my diet?

Incorporate YHF Pure PROTEIN into your daily routine by adding it to a morning smoothie, after a workout, as a mid-morning or afternoon snack, or even as a delicious evening treat. The possibilities are endless!

Is YHF Pure PROTEIN suitable for people with diabetes?

Our Pure PROTEIN is generally suitable for diabetics, both Type I and Type II. Consult a healthcare professional to assess if they are suitable for you.

Can I cook with YHF Pure PROTEIN?

Yes, you can cook with our Pure PROTEIN without worrying about denaturing the proteins!

Does YHF Pure PROTEIN contain phytoestrogens?

YHF Pure PROTEIN contains no detectable levels of phytoestrogens. Phytoestrogens are most commonly found in soy products (including proteins), flaxseeds, etc. While there are very low levels in some legumes, the protein isolation process we use for our proteins removes any significant amounts from the sustainably grown European golden peas we use. This results in highly purified, naturally derived amino acids and very little else—even no lectins!

Can children consume YHF Pure Protein?

Our Pure Protein is designed to be allergen-free and contains no gluten, dairy, GMOs, or soy. These blends can be included in a child’s diet. However, it is important to consider factors such as age, weight, and size when determining the appropriate portion size.

Each serving of Pure Protein provides about 14 g of protein. We recommend consulting a healthcare provider or nutritionist to calculate your child’s specific protein needs and ensure that intake is appropriately dosed.

Can I use YHF Pure Protein during pregnancy and breastfeeding?

Our Pure Protein is formulated with high-quality, plant-based ingredients and is generally considered safe for consumption during pregnancy and breastfeeding. These blends can provide some of the essential nutrients your body needs during these periods. However, individual nutritional needs can vary, so we strongly recommend consulting with your healthcare provider before incorporating dietary supplements into your routine. They can provide personalized advice based on your specific health needs and circumstances.

What sets YHF Pure Protein Shake apart from other shakes?

Our Pure Protein is uniquely formulated with a focus on digestive health. We’ve added a powerful blend of digestive enzymes, psyllium, and acacia fibers to ensure a smooth digestive process and prevent bloating.

  1. 10 Digestive Enzymes: Our shake contains a unique blend of 10 digestive enzymes that help break down proteins, carbohydrates, and fats and prevent bloating.
  2. Extra antioxidants, vitamins, and minerals: With the addition of superfoods like Matcha and Raw Cacao, your body is enriched with extra antioxidants, vitamins, and minerals.
  3. Extra fiber: YHF Pure Protein contains fiber from Acacia and Psyllium, which support healthy digestion and gut health.
  4. No harmful substances: Our shake is free from soy, gluten, lactose, casein, sugars like sucralose, colorings and flavorings, fillers, and other chemical additives. It is a pure and clean product that supports gut health.

How do I benefit from the digestive enzymes in Pure Protein Shake?

The digestive enzymes in our shake support the breakdown and absorption of nutrients, contributing to optimal digestion. This helps reduce discomfort and bloating, which often occur with other protein shakes.

Symptoms of enzyme deficiency:

An enzyme deficiency can lead to poor digestion of food, resulting in several problems:

  • Bloating
  • Loose stools or constipation
  • Stomach pain
  • Fatigue
  • Poor absorption of minerals
  • Worsening skin, hair, and nails

What role do psyllium and acacia fibers play in the YHF Pure Protein Shake?

Our shake contains psyllium and acacia fibers, which are essential for supporting healthy digestion and promoting a feeling of fullness. These fibers contribute to a balanced nutritional profile and help prevent common issues like bloating.

The extra fibers from psyllium and acacia work as a gentle cleansing brush for your intestinal wall, removing unwanted substances and softening the stool, helping to prevent constipation. Additionally, we have enriched our shake with 10 digestive enzymes that help break down carbohydrates, proteins, and fats, thus optimizing food digestion.

Are there other health benefits associated with the YHF Pure Protein Shake?

Absolutely! In addition to supporting digestion, our shake contains antioxidants from ingredients such as:

  • High-quality organic Matcha powder: Increases energy and helps burn calories. Matcha detoxifies the body and relaxes the mind and body.
  • Organic raw cacao: Contains magnesium and helps combat fatigue.

It is also low in calories and fat, making it an ideal choice for those looking to maintain a healthy and balanced diet.

Powerful Collagen

What is YHF PURE COLLAGEN and what makes it unique?

YHF PURE COLLAGEN is a highly dosed collagen supplement specifically developed to enhance natural beauty, vitality, and mood from within. It stands out due to its exceptionally high dose of hydrolyzed fish collagen peptide, combined with a broad spectrum of vitamins, minerals, and antioxidants. This all-in-one formula provides extensive benefits for skin, hair, nails, joints, the immune system, energy, and mood.

How many scoops should I take daily?

The recommended daily dose is one scoop of 12 grams of YHF PURE COLLAGEN. Mix the scoop with water or another liquid of your choice. Always follow the dosage instructions on the packaging for best results.

How long does it take to see results?

Results can vary from person to person, but many users start to see noticeable improvements in their skin, hair, nails, and overall well-being after 4 to 6 weeks. For best results, it is recommended to use YHF PURE COLLAGEN regularly according to the recommended dosage.

Is this supplement safe for everyone?

YHF PURE COLLAGEN is generally safe for most people. However, if you are pregnant, breastfeeding, or have medical conditions, consult a doctor before starting this supplement. People with allergies to fish or other ingredients should also be cautious.

Why choose YHF PURE COLLAGEN over other collagen supplements on the market?

YHF PURE COLLAGEN stands out due to its unique combination of a high dose of hydrolyzed fish collagen peptide and a comprehensive mix of scientifically backed ingredients. What truly makes this supplement revolutionary is that one scoop replaces as many as 17 individual supplements, thanks to the powerful combination of collagen, vitamins, minerals, and antioxidants such as vitamin C, Rhodiola rosea, and green tea extract. This carefully crafted formula offers a complete health boost with maximum efficiency and versatility in a single product. Additionally, the high purity and sustainable production practices guarantee the top quality of our supplement, making YHF PURE COLLAGEN the best choice for those seeking an all-in-one solution for overall vitality and well-being.

How is the purity and quality of the collagen guaranteed?

The collagen in YHF PURE COLLAGEN is sourced from hydrolyzed fish collagen peptide and undergoes a strictly controlled production process. This guarantees high purity and minimizes contaminants, resulting in a top-quality product with the highest bioavailability.

Can I combine this supplement with other dietary supplements?

Yes, YHF PURE COLLAGEN can be safely combined with other dietary supplements. However, it is always a good idea to consult with a healthcare professional before combining multiple supplements to ensure there are no interactions and that you follow the correct dosages.